As a Microsoft Gold Certified Partner, Sage Accredited Business Partner and FrontRange Premier Partner, customer satisfaction is something which is of paramount importance to Concentrix.
Just like other businesses, Concentrix realises that it costs far more to attract a new customer than it does to keep an existing one. Subsequently, we put processes in place to gain an understanding of how satisfied our customers are. In order to ensure that we’re providing the highest level of service possible, we carry out customer surveys every month which allow us to monitor our performance.
We are extremely happy with the results of the surveys for June, July and August, which show how committed Concentrix is to providing excellent customer service. In fact, 100% of respondents said that they would be likely to use Concentrix again in the future. 100% also stated that they would recommend Concentrix to someone else.
We’re proud of our reputation. It’s why we’re one of the UK’s leading independent CRM and business management software specialists.
To find out more about the services which Concentrix provide, please call 01509 410500, alternatively, email: [email protected].
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