Faced with an ever evolving curriculum, growing student numbers and increasing government targets, the educational sector is definitely a challenging one.
Concentrix has experience in deploying CRM for the education sector which can provide significant benefits to the way an organisation operates by:
- Reducing duplication of effort
- Keeping all information in one centralised location
- Empowering staff with knowledge
- Improving management effectiveness through powerful measurement and reporting tools
Concentrix knows that all schools, universities and colleges are different and will have different requirements. However, as an independent CRM specialist, Concentrix provides the best in breed CRM software including Microsoft Dynamics CRM, Sage CRM and FrontRange’s GoldMine, this means that they have a solution for almost any requirement.
So what does this mean? Well, Concentrix works closely with their clients to develop a clear understanding of their requirements. Once the client’s needs have been identified Concentrix takes a product agnostic approach to supplying the software. This ensures that the client gets a solution which matches their exact requirements.
What experience does Concentrix have?
Concentrix has worked with many educational organisations in the past and knows that often requirements are very specific. However, this is not a problem as Concentrix has an in house development team who can customise any of the systems to ensure they meet specific requirements. Concentrix customers in the educational sector include Bradford College, Darlington College and Grantham College.
More than Just CRM
In addition to providing CRM software, Concentrix also provides Accounts software as well as hardware, infrastructure and support.
Security for the educational sector
Hardware, Software and Network security is now one of the biggest challenges which all organisations irrespective of size or sector face and the importance of having the right type of security in place should not be underestimated. The increase in the spread of virus infected and other malicious software heightens the need for anti-virus and email exploit protection on every business network and schools, college and universities are no exception. Most organisations are acutely aware of the threats posed to them from external sources and have processes in place to protect against them. However it is the internal threats which they fail to protect against.
In educational organisations it is particularly important to know who is accessing which files as well as the files which people are storing on personal storage devices as very often educational institutions hold data which is highly sensitive and confidential.
For more information about any of the products provided by Concentrix or for advice on the solution which is right for your organisation, contact Concentrix on 01509 410500 or email [email protected].
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