Leading independent Business Solutions specialist Concentrix is pleased to be participating in National Customer Service Week.
So what is National Customer Service Week?
- A week long celebration of Customer Service Professionalism
- A chance to recognise the achievements of Customer Service Professionalism
Concentrix has a history of delivering outstanding customer service and support and this is something we want to continue to deliver going forward. By participating in National Customer Service week we are demonstrating our continuing dedication to delivering excellent support and customer service.
At Concentrix we believe that delivering customer service is the responsibility of every employee, it does not just fall onto one department and this is what enables us to deliver exceptional levels of customer service. What’s more, Concentrix has dedicated support and account management teams.
The Concentrix support team is made up of a dedicated, in-house support desk and a team of highly experienced field engineers. To ensure you receive the highest level of support, we strongly recommend you take out a Support Agreement. This gives access to our dedicated support line 5 days a week, between 8 am and 6.00 pm, and a dedicated email address solely for support issues. We also offer remote assistance and allow you to view all of your previous issues online with our Concentrix Self-Service facility.
For help or advice about the support services provided by Concentrix, contact us on 01509 410500 or email [email protected]. For more information about National Customer Service week, please click here.
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