Whatever CRM system you choose, an effective CRM project methodology will dramatically improve the chances of your project’s success. One of the most frequent causes of CRM project failure is the lack of adoption of a Project Management Methodology.
From experience of a wide variety of CRM projects, Concentrix has developed a systematic approach to implementing CRM solutions. This minimises the risks and costs associated with CRM initiatives and achieves the highest return-on-investment by providing maximum user adoption.
The free whitepaper, “Project Methodology for Effective CRM Implementation” explains how to approach a CRM project and the steps you need to take to successfully manage it.
The white paper uses a best-practice approach and is suitable for CRM projects of all sizes: from small-scale companies requiring a solution for five users to large organisations with over 500 users.
Written by Concentrix, “Project Methodology for Effective CRM Implementation” describes the phases, activities and tasks you’ll need to undertake during a CRM project - from beginning-to-end.
For a copy of the whitepaper, go to the Downloads Section of the Concentrix website. Note you’ll have to register (if you haven’t already) and log-in to access this whitepaper.
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