Concentrix consider Sage CRM one of the best CRM products available. It’s won numerous awards, and recently (9th October) Sage CRM won the Business Software Satisfaction award for On Premise CRM. The Business Software Satisfaction awards are based on feedback from people who use the programmes in real life, as opposed to journalists or panels of judges. The users rate each programme on value for money, ease of use, functionality and reliability. And Sage CRM won the On Premise CRM category.
The key differentiators of Sage CRM are its broad functionality, the flexibility it provides by being browser-based and its deep integration with Sage ERP systems. This integration means it can connect the front and back office, automating key business processes and providing visibility and control right through businesses. It’s also easy to use and promotes best business practice, which results in high user adoption rates.
The latest version of Sage CRM is Sage CRM version 6.1, due for launch in November 2007. Sage CRM version 6.1 includes a variety of new features that will be of interest to new and current users of Sage CRM alike. System administrators as well as regular users in sales, marketing or customer service roles will benefit from the new features, which include:
§ Support for Microsoft Vista and Office 2007
§ Tighter Microsoft Outlook integration
§ Additional data management and customisation functionalities
The additional data management and customisation functionalities include calendar user interface enhancements, field deletion capability and more efficient management of quotes and orders.
General information about Sage CRM is here. For more information about Sage CRM version 6.1 please contact Concentrix.
Concentrix are a fully accredited Sage Business Partner.
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