Welcome to CRM-UK, the blog of Concentrix Ltd. Concentrix is a leading independent Customer Relationship Management (CRM) specialist based in Loughborough, Leicestershire, right in the heart of the UK.
The Concentrix blog will provide:
§ Opinions, news, information and updates on CRM from a variety of different angles. We hope the blog to be of use to sales, marketing, customer service, technical, IT and management staff. In fact, anyone with an interest in CRM. Because Concentrix is independent, i.e. we’re not tied to any one CRM product manufacturer, we can provide product agnostic opinion.
§ An insider’s point of view. Different people from different areas of Concentrix will contribute to this blog: not all content will come from marketing or PR staff.
§ Important news about the development of Concentrix for customers and stakeholders. Concentrix has been extremely successful over the past few years, undergoing carefully planned expansion. This is set to continue, with further developments in the pipeline. We’ll post the important stuff here.
Meanwhile, here are some recent CRM articles that probably would have gone on our blog (had it been live at the time), but went on our website instead.
- On demand CRM? (on demand or hosted CRM vs on premise CRM)
- CRM Case Study - Alltruck plc (a new case study)
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