Are you using your CRM system to its full potential? If not, Concentrix can help you.
As an independent CRM specialist, a Microsoft Gold Certified Business Partner, an Accredited Sage Business Partner and FrontRange Premier Partner, Concentrix believe that CRM training is a key component of the successful implementation of any CRM system. Poor user uptake is often caused by gaps in knowledge. It has been suggested that even if there is a good user uptake, many companies do not use their CRM system to its full potential. If this applies to your company, you may not be taking full advantage of your investment.
If you want to maximise the value of your investment – CRM training will enable you to do this. Concentrix provides flexible training packages which provide users and administrators alike with the knowledge to realise the full potential of their CRM solution thus enabling them to capitalise on the investment.
Concentrix provides training either onsite at your office, or within their CRM training suite. The Concentrix training suite is located within their head office in Mountsorrel, Leicestershire and is equipped with all the latest technology. Visitors to the suite have said, “It provides ideal conditions to learn in, as it takes individuals away from the hustle and bustle of the office, allowing them to focus on the task in hand.” Concentrix can also provide bespoke training which is tailored to the needs of your company. Trainers can work with you to develop an agenda which will help your staff to understand the key concepts of your solution.
So, to ensure you are using your CRM system to its full potential or to discuss a bespoke training session contact Concentrix on 01509 410500 or email [email protected].
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