Access to support services 24/7

Through taking out a support contract with Concentrix you automatically receive access to 24 hour support services, 7 days a week through our Self-Service tool.

As a web based solution, Self-Service is a convenient and fast way of reporting any issues which you may experience. The Self-Service application also has a knowledge base of useful reference information, this gives you the ability to search for keywords and phrases.  In addition, the tool will keep you up to date with the latest support news, product versions and updates available.

All Concentrix support customers can access Self-Service through our main website: www.concentrix.co.uk

In addition Self-Service enables you to track the status of any current or historic issues logged with Concentrix.

To find out more about the Support services provided by Concentrix, please contact us on 01509 410500. Alternatively, for more information about how to use the Self-Service tool, please click here.