Why buy an integrated Accounts and CRM solution?

For many years, most businesses have seen accounting systems as ‘must haves’ for their daily operation.  Customer Relationship Management (CRM) Systems, on the other hand, have frequently been classed as a ‘nice to haves’.  Because CRM systems are usually implemented after accounting software, there are many organisations which have two systems – one for accounts and one for CRM, with both systems working independently of each other.

In the current economic climate, business is becoming more competitive and more and more companies are realising that it costs more money to acquire new customers than it does to retain existing ones. Consequently CRM systems are becoming more of a necessity. 

Within an organisation, both accounting systems and CRM systems contain valuable nuggets of information which if correctly interpreted and addressed could result in a significant competitive advantage. However if different departments are working independently of each other, key information amy never become common knowledge throughout the organisation and therefore will never be acted upon.

The integrated business management solution, Sage 200,  could change this and completely revolutionise the way your company operates: improving efficiency, effectiveness and bottom line at the same time as delivering a rapid return on investment.

Sage 200 helps organisations to automate and bring together all their key businesses processes, enabling them to benefit from controlling all of the information related to their customers through one piece of software, rather than having several unconnected pieces of software which often result in poor customer service and ultimately poor retention.

Additional benefits of the Sage 200 Suite include:
• It’s robust and flexible software 
• It’s a modular solution- the software will be configured to suit your key business requirements and you will not pay for the modules which you do not need.
• Because Sage 200 works throughout your business, it can provide data from any area to anyone else who needs it.

Concentrix is based in the heart of the UK  and has been an accredited Sage Business Partner since 2004. Sage 200 is a key product for Concentrix and it complements the range of business management, CRM and Accounts solutions which they provide.

Concentrix has created a free Sage 200 factsheet (on the latest version Sage 200-2009) which is available for download.

For more information about Sage 200, please contact Concentrix on 01509 410500 or email [email protected].