Concentrix has unique approach to providing CRM Software

Customer Relationship Management (CRM) software is used by many businesses to improve business efficiency.

What are the benefits of a CRM System?

Properly deployed, CRM systems streamline internal business processes by effectively integrating your marketing, sales and customer service functions.  A good CRM system makes it easier for everyone inside your company to work together and share critical information.

Once a CRM system has been implemented, having information stored on a variety of different databases and spreadsheets will become a thing of the past, as all data will be stored centrally. What’s more, all employees will be able to gain access to key customer information exactly when they need it.

However, the key to a successful CRM implementation is much more than just buying a piece of software. If an implementation is to be successful, it requires a complete cultural shift. This is where CRM Training will be beneficial.

The Concentrix approach to implementing CRM software.

Concentrix works closely with clients to ensure they have a clear understanding of their CRM software requirements.

Concentrix is an independent CRM specialist, and this is what makes them different. Concentrix provides the best in breed CRM software including Microsoft Dynamics CRM, Sage CRMand FrontRange’s GoldMine, and this enables them to take a product agnostic approach to supplying software. This approach ensures you get the software which is right for your business.

Hosted or on premise?

CRM systems are available as hosted or on premise solutions and Concentrix provides both of these. While hosted and On Premise CRM implementations provide a way to manage the key customer facing aspects from within a CRM software solution, some businesses are more suited to hosted CRM, and others more suited to on-premise CRM solutions. To find out more about hosted and on premise solutions, click here.

For help, information or advice about any of the CRM solutions provided by Concentrix please contact us on 01509 410500 or email [email protected]