Faced with a slowing market, increasing competition and falling sales, the construction industry is probably not one of the best to be in at the minute. However, it is not all doom and gloom, help is at hand with Sage 200 Construct and Sage 200 CRM.
So what is Sage 200 Construction?
Sage 200 Construction is an integrated solution which connects all the main functions of a business. Sage 200 Construct is a comprehensive construction management solution which has a wide variety of features to make construction projects highly efficient, effective and profitable. For example, Sage 200 Construction easily generates materials, purchase orders and delivery notes, and tracks sub-contractor insurances. It handles enquiries from their initial receipt to producing quotes, and all information can be transferred into contracts, with no rekeying of data.
How can Sage 200 CRM help me?
Sage 200 CRM is included as a foundation module in the Sage 200 suite. Sage 200 CRM enables organisations to manage customer facing activities: synchronising sales, marketing and customer service across all points of contact. In some construction companies there are problems in efficiency and effectiveness which are brought about by the fact that there is important customer information held in different places, including on a number of spreadsheets, on different peoples lap tops and in people’s heads. This can cause significant problems for an organisation as it will significantly reduce efficiency and effectiveness. What’s more, it can lead to varying levels of knowledge throughout the company, resulting in the level of customer service an individual receives being completely dependent on access to information which the person they speak to has.
Implementing a CRM system will bring significant advantages to a construction company as it will:
- Reduce duplication of effort
- Provide one centralised databaseReduce the likelihood of error
- Reduce the paper chain
- Provide access to real time information which can be used to make business critical decisions.
Concentrix has a number of customers in the construction industry and subsequently understands the needs of companies which operate in this sector
For more information about Sage 200 Construct, Sage 200 CRM, or any of the other products and services provided by Concentrix, please contact us on 01509 410500, alternatively email [email protected]
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