Communication is essential for developing relationships with customers. However, we are increasingly living in a digital world and as a result there has been a move away from the traditional methods of communication in terms of a phone calls and letters. Technology now touches everything we do, including the way we communicate. As a result, most businesses now rely on email as the main form of communication. However, with every other company doing the same thing how do you know if your email has been delivered and if it was read? The reality is that you don’t, unless you have a piece of software which can tell you all of this information.
Vizola is an e-marketing add-on for Microsoft Dynamics CRM. Vizola is an innovative solution which improves the output of information from email campaigns delivered through Microsoft Dynamics CRM.
Although there are a number of e-marketing software solutions available, some can prove expensive, as you pay for the number of emails you send. With Vizola E-Marketing, this doesn’t happen and what’s more, there won’t be any problems importing data.
Vizola email marketing software for Microsoft Dynamics CRM utilises industry-standard techniques to provide instant feedback on recipient behaviour - it can tell you if an email has been opened or read and it provides you with analytics so you can make more informed decisions about campaigns and who you send communications to.
Features of Vizola E-Marketing Software for Microsoft Dynamics CRM
Usability – No configuration is required – start your campaign email activity and add monitored links and new templates as you go
Multi-lingual support – It supports six European languages on install
Monitors emails which have been read – The software lets you know if any when your emails are being read
Monitors Click-Throughs– Vizola lets you know when embedded links have been visited, and who has visited them
Benefits of Vizola E-Marketing software for Microsoft Dynamics CRM
- Provides comprehensive integration with Microsoft Dynamics CRM
- Provides multi-lingual support
- Tells you if and when individual emails were opened (pictures downloaded) and tells you if and when any recipient clicked through a monitored hyperlink in the email
- Increases effectiveness –equips you with all the facilities to make better use of email communications
- Improves Customer Service – allows you to be more responsive and in-touch with your customers needs
- Gives you a greater understanding of your target –and help you to understand your customers needs and wants.
- Enables you to make better decisions – and help you to analyse the results of your campaigns and see what works and what doesn’t
- Offers bounce-handling to improve your lists
- Allows you to use standard email templates
- Integrates with workflow to improve processes
For more information about Vizola, please contact Concentrix on 01509 410500 or email [email protected].
Comments