Sage has announced that their accounting solution Sage Line 100 will reach its 'End of Mainstream Support' on 30th September 2012.
Sage currently offers full Mainstream Support for Sage Line 100, via SALP or Sagecover, which includes legislative software updates for customers. However, from 30th September 2012, the type of support offered will change. Effective from this date, Sage will move into a phase of Extended Support meaning whilst Sage will still provide technical support, enable strings and the facility for existing customers to add users or modules to their system, they’ll stop producing software updates related to Sage Line 100 and will no longer guarantee that Sage Line 100 will be legislatively compliant.
The table below shows the summary of changes that Sage will be introducing:
|
Mainstream Support to 30th September 2012 |
Extended Support from October 2012 |
Product available for sale (additional users/modules only, no new site licences) |
Yes |
Yes |
Enable strings (Provided to your Sage Business Partner) |
Yes |
Yes |
Legislative Updates ( provided by Sage to maintain legal/fiscal compliance |
Yes |
No |
Hot fixes/Bug fixes/Patches/Service packs (provided by Sage for recognised defects) |
Yes |
No |
Wish list/defect log ( open for the registration of defects |
Yes |
No |
For more information about support for Sage Line 100, or alternative Accounting and ERP software such as Sage 200 or Microsoft Dynamics NAV, please contact Concentrix.
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