Recent studies and estimates by Gartner Inc. show that ‘by year-end 2016, more than 50 percent of Global 1000 companies will have stored customer-sensitive data in the public cloud’.
This is primarily because enterprises are reaping great benefits from cloud computing in added business agility and cost savings.
However, even though the number of organisations migrating to cloud based CRM solutions is ever growing, we all know that some still struggle with confidence issues in hosting their businesses data away from their own on-premise environment.
Microsoft have recognised since the launch of their Microsoft Dynamics CRM Online product that data security and compliance are critical key considerations for organisations evaluating cloud services. In act of this Microsoft have recently announced the availability of the Microsoft Dynamics CRM Online Trust Centre.
The Trust Centre is essentially a website that provides in-depth information about the privacy and security practices for the Microsoft Dynamics CRM Online service. It delivers to customers and potential customers high-level information about the privacy, transparency, independent verification and security features of Microsoft Dynamics CRM Online.
In order to install further confidence with their customers as well as rival their cloud market competitors, Microsoft announced their registration with the Cloud Security Alliance (CSA) Security, Trust & Assurance Registry (STAR) program, making Microsoft Dynamics CRM Online the first cloud CRM service to provide this level of transparency.
Being a Microsoft Dynamics CRM Online partner ourselves, we have seen nothing but positive activity by Microsoft who are really focussed on delivering the strongest cloud CRM solution possible. Not only are they providing a cost effective way of acquiring CRM but are also are making sure that customers are confident that their business data is completely secure.
For further information about Microsoft Dynamics CRM Online and computing with cloud based CRM solutions feel free to get in touch with the TSG CRM team.
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