CRM UK - the official blog of the CRM specialists at TSG

0% Finance on Microsoft Dynamics CRM

When times are hard and getting credit difficult, it’s a real advantage to have access to capital which will enable your business to invest in products which improve efficiency and competitiveness.

Microsoft Dynamics CRMdoes this. It’s a strategic investment in the future and long-term growth of a business. This is why Concentrix is offering 0% finance over 36 months on Microsoft Dynamics CRM software licenses, without the need for a deposit.

Concentrix is a Microsoft Gold Certified Partnerwith a competency in Microsoft Business Solutions. To find out more about this 0% finance offer on Microsoft Dynamics CRM, or how other Concentrix finance options  can help you, please contact us.

Please note all finance deals are subject to your credit rating and you must confirm all tax treatment and off balance sheet qualification with your auditors.

Opt-out of the Credit Crunch!

As we all know, the bleak economic outlook looks here to stay, at least in the medium term. This means nearly all businesses are taking steps to improve resilience, efficiency and competitiveness.

Our recommendation at Concentrix is to opt-out of the “credit crunch”. Despite the current reluctance of banks to lend – especially to small businesses – Concentrix Finance can offer competitive options to cover all elements of the work we do together: from software licenses to professional services, support, training, hardware and IT infrastructure, without affecting your bank lines and other lines of credit.

As well as turning up-front costs into affordable monthly payments, using Concentrix to help finance your CRM, Accounts, Business Management software, supporting services or hardware or other IT will enable you to start realising return on investment right away. We can build in flexibility to your finance package, enabling stepped payments and payment holidays.

The independent status of Concentrix means that we are not tied into any vendor-specific finance arrangements and we can help to find you the best combination of finance options to meet your needs, minimise your costs and maximise the benefits of special deals and tax-friendly options. More information about Concentrix finance, please contact us.

Concentrix release free Sage 200 - 2009 factsheet

UK independent UK Business Solution Specialist

Concentrix has released a free factsheet on Sage 200 - 2009. Sage 200 - 2009 is the latest version of the leading mid-market, modular ERP solution due for release in February 2009.

Based in the heart of the Midlands, Concentrix has a solid customer base and a close working relationship with Sage Plc. The Sage 200 suite is a key product for Concentrix, complementing its range of business management, CRM and accounts solutions.

Sage 200 is an extremely powerful piece of software which helps to bring all key processes of business together. The software has been written from the ground up on .NET Software, subsequently there are no legacy issues from cumbersome migrations of old code. In addition, Sage 200 uses the industry standard Microsoft SQL database, which provides a more robust and stable environment for the software and enables the product to be integrated with 3rd party provides, resulting in unlimited scope for reporting.

The Sage 200 Suite is a highly flexible, modular solution. There are two core modules: Sage 200 Financials and Sage 200 CRM, which form the cornerstone of the product. However there are a variety of optional modules for specific industry sectors and business requirements to ensure the solution meets your precise business requirements.

The Sage 200 suite philosophy means that you don’t pay for the modules which you don’t need. Subsequently Sage 200 presents new modules, new features and a new future for organisations.

For a copy of the factsheet, or for more information about Sage 200, visit the Concentrix website at www.concentrix.co.uk, or contact Concentrix on +44 (0) 1509 410 500 or email [email protected].

Sage 50 Accounts 2009 demonstration now available!

Concentrix, in association with Sage, has produced a free online demo of Sage 50 Accounts Professional 2009. This proven and robust accounting solution puts you in complete charge of your businesses finances.

The Sage 50 Accounts demonstration is fully interactive, enabling you to experience every feature of the software. The demo version is also populated with comprehensive data and is fully functional, so rather than just try the software, you can really put it through its paces. What’s more, it doesn’t need any form of installation or downloads, so you can be up and running with a trial of Sage 50 Accounts 2009 within minutes.

Sage 50 Accounts Professional 2009 forms the cornerstone of the Sage 50 suite. The powerful module allows businesses to develop and manage effective business processes. In addition, it ensures that you get your accounting and financial tasks completed accurately and on time.

To access the Sage 50 Accounts demo and trial the software, please click here. We’ve also added a selection of Sage 50 Accounts screenshots.

If you require any further information about Sage 50 Accounts, the demo, the other products in the Sage 50 suite of business management software, please contact Concentrix on: 01509 410500 or email [email protected].

Discounted Upgrades to GoldMine Premium

This month, Concentrix is running some high-level promotions for businesses considering upgrading to FrontRange’s GoldMine Premium CRM software. So, if your company currently uses GoldMine Standard or GoldMine Corporate Edition, here are three good reasons to upgrade to GoldMine Premium Edition in January 2009:

1)    Thinking of upgrading to GoldMine Premium and also need some extra licences? If you buy GoldMine Premium upgrade licences  for either GoldMine Standard or GoldMine Corporate Edition, you can purchase new additional licences at the same price as the upgrades. This represents savings of approximately 35% on new licences.

2)    If you’re looking to upgrade from GoldMine Standard Edition to GoldMine Premium Edition and don’t need additional licences, we can offer you upgrade licences at the reduced price of only £230 per user. Note this price is for upgrade licences only and does not apply to additional full licences.

3)    Similarly if you’re considering moving up from GoldMine Corporate Edition to GoldMine Premium Edition, Concentrix is offering upgrade licences at the reduced cost of only £185 per user. Again this price is for upgrade licences only and does not apply to extra full licences.

Even without a discount, the pricing of GoldMine Premium offers some of the best value available for quality mid-market CRM software. These additional cost savings make January 2009 a great time to move up to GoldMine Premium Edition and make a real improvement to your business.

Note this is a time limited offer and ends on Friday 30th January 2008. Concentrix is a fully accredited FrontRange Premier Partner.

For more information about this offer, please contact Concentrix.

Jobs at Concentrix

If your new-year’s resolution includes moving forward in your career, remember to regularly check the vacancies section of the Concentrix website.

Concentrix is a forward-looking employer. We have an excellent reputation and, because we’re an expanding company, are frequently looking for high-calibre candidates. And for the right people, Concentrix provides a pleasant working environment, strong career development opportunities with competitive salary and benefits packages.

Concentrix currently has three vacancies:

• Sage 200 Consultant

• Microsoft Dynamics CRM Applications Consultant

• Accountant

Please click on the above links to find out more. The deadline to apply for all three jobs is 30^th January. Please do not apply unless you are eligible to work in the UK (we will require proof). No agencies please.

...and a happy and prosperous new year from all of us!

Are you a Sage line 50 customer whose business is growing?

As a company grows, software which used to be a perfect fit, may not be so perfect anymore.

Concentrix knows that it is natural for your total number of employees and products to increase proportionally as your company goes from strength to strength and expands. It is changes like these which often highlight problems with existing processes and enhance the need for businesses to reassess how things are done.

The Sage 50 suite is ideal for smaller businesses who may typically (although not exclusively) have only a single site and perhaps one to ten accounts staff. But what about if your business has grown beyond this?

Concentrix is one of the largest providers of business management software and IT solutions, located in the heart of the Midlands in Loughborough, Leicestershire. Founded in 1999, Concentrix has helped many companies increase their competitiveness, profitability and customer satisfaction by improving business processes, systems and IT.

The 21st Century has brought significant technology developments which have allowed companies such as Sage to apply their knowledge of financial and trade requirements to create a software package which is capable of meeting all customers’ needs for the foreseeable future. Sage know that as companies grow there is an increased need to enhance communications between all individuals in order to prevent employees and departments alike from working in silos. Through improved communication the efficiency and effectiveness of the company is substantially increased.

The Sage 200 suite is a package which embraces all of these functionalities. Sage 200 has the ability to incorporate information from all the departments within your organisation. The suite is made up of a number of different modules from which you can select the options which apply to your organisation. What’s more, you have the ability to add modules to the package as you progress, meaning that you can develop the software as your organisation grows.

As a fully accredited Sage Business Partner, Concentrix can deploy Sage 200 rapidly, with precise levels of configuration or customisation to meet the exact needs of your business.

For more information about the Sage 200 suite, please contact Concentrix on 01509 410500 or email [email protected]

Free CRM software selection tool

Need help choosing CRM software? If so, Concentrix has developed a free CRM software selection tool. The online tool is a useful guide to help you decide which is the most appropriate CRM software for your business needs.

The CRM selection tool helps you choose the right software by taking you through a number of straightforward questions. These cover your business requirements, the level of CRM functionality you require, access, add-on applications and so on. The questions will take only a few minutes to complete, after which the CRM selection tool,  based on the answers you give, will recommend a suitable CRM software package to meet your needs.

No registration, details or log-ins are required to use the CRM selection tool. It’s also free to use, by anyone, at any time. And to help support your decision further, we’ve also included a CRM software comparison table.

The CRM software comparison table provides an overview of the key features of Microsoft Dynamics CRM, Sage CRM and GoldMine Premium Edition. Each of these products are proven, multifunctional, 'best-in-breed' CRM solutions which Concentrix will configure to meet your business requirements, and the comparison table helps you distinguish between them – at a glance.

Please remember, the CRM selection tool and software comparison table are for guidance only. For more detailed technical or functional product specifications and before making a final decision, we strongly recommend you discuss your requirements in detail with a Concentrix CRM expert.

CRM Case Study: Sage SalesLogix

Over recent months Concentrix has been developing a variety of new CRM case studies. The aim of the case studies are to demonstrate how CRM work implementations work in practice, what’s involved, and to provide real-life examples of different CRM system implementations.

One of the CRM case studies describes how a precision engineering business, Multi-Wing,  successfully deployed Sage SalesLogix.

 

Based in Leicester, UK, Multi-Wing designs and manufactures high-quality impellers. As part of a multinational company, Multi-Wing offers one of the most comprehensive range of impellers in the world, all of which are made with the finest quality materials.

Sage SalesLogix is one of the UK's leading Customer Relationship Management (CRM) systems. Before implementing SalesLogix, Multi-Wing relied on various spreadsheets and an ageing database to manage its sales and customer service processes. However, the convoluted system was slow, difficult to use and prone to inaccuracies and error. Multi-Wing is firmly committed to providing unprecedented levels of customer service. However, the system of spreadsheets made this difficult and didn’t support their commitment.

Concentrix takes a product agnostic approach to supplying CRM solutions, and is formally accredited to supply CRM solutions from a variety of vendors. As a result, when Multi-Wing approached Concentrix, they were able to consider several CRM solutions and choose the most suitable software for their business needs. As well as SalesLogix, these included Sage CRM, GoldMine Premium Edition and Microsoft Dynamics CRM. Staff from Multi-Wing discussed their requirements with experts from Concentrix and after examining Multi-Wing’s specific business objectives, bith companies decided the best fit solution would be Sage SalesLogix.

Sage SalesLogix is specifically designed as a CRM solution for small and medium sized businesses. There are many features of Sage SalesLogix which appealed to Multi-Wing. However, one benefit in particular was the ability of SalesLogix to help deliver outstanding customer service, significantly building and strengthening relationships which subsequently increase customer loyalty.

In summary, SalesLogix helped Multi-Wing to:

·                     Consolidate information from across the company

·                     Reduce call preparation time by at least 30%

·                     Improve communications internally as well as externally

·                     Efficiently manage its sales pipeline, quotation tracking and content management

·                     Deliver highly professional customer service, resolving issues quickly and effectively

·                     Improve time-management

·                     Achieve 100% user uptake  - the system is highly valued by staff

For more information about Sage SalesLogix, CRM case studies or Concentrix, please visit our website or contact us.

 

Sage ACT! Demo Now Available

Want to try Sage ACT! 2009? Concentrix, in association with Sage and Runaware, has produced a free online Sage ACT demo.

The Sage ACT! 2009 demo is fully interactive, so you can get a full understanding of all the software’s tools and features. What’s more, no installations or downloads are required, so you can be up and running in minutes.

The demo includes a full set of data, so you can fully assess and evaluate the product.  Full Help facilities, feature tours and online manuals are also included.

More information about the demo is on the Concentrix website, or you can access it directly here.