CRM UK - the official blog of the CRM specialists at TSG

Sage CRM brings significant benefits to Marketing Teams

Sage CRM is an internet based solution which is designed to bring significant benefits to your organisation. The solution has been configured in a way that makes it is easy to deploy, affordable and full of useful features.

Sage is one of the World’s leading suppliers of business management software and has been providing software and support to businesses like yours for more than 25 years. With over 5.2 million sage customers worldwide and 700,000 in the UK, the network of people relying on Sage is growing. Sage CRM can bring significant benefits to all facets of your organisation from Sales to Customer Service and covers everything in between.

Marketing Teams can benefit hugely from Sage CRM as the system has powerful tools embedded into it which can facilitate the management and tracking of marketing campaigns. Peter Elgar, Marketing Manager at Concentrix said, “It is absolutely essential to maximise your marketing resources and to ensure that your campaigns are targeting the right audience.” Sage CRM provides marketers with the tools to do this, therefore it eliminates the guesswork, and the power of Sage CRM does not stop here. It has the ability to enable you to build up a detailed account of your customers as your business relationship with them progresses. As you develop a better understanding of the different types of customers you have, Sage CRM then enables you to assign them into groups. Once in groups based on common characteristics, Sage CRM enables you to send out mass marketing emails, alerts and mail mergers to the different groups. You can then generate reports based on the responses and subsequently further segment groups if you need to for future campaigns.

Sage CRM essentially helps you to manage your marketing mix. The system allows you to manage and track every element of your campaign, you can view activities, objectives, leads generated and lead follow up, enabling you to capitalise on your marketing resources.

Concentrix an independent CRM specialist based in Leicestershire have launched an Easy-Start package for Sage CRM which provides outstanding benefits for small businesses with unprecedented speed and quality of implementation.

For more information on Sage CRM or Easy-Start for Sage CRM, contact Concentrix.

Do you want a CRM package which is easy to deploy, affordable and has a variety of features?

Concentrix is currently offering an The Concentrix Easy-Start Package for Sage CRM will bring together information from all areas of your business, giving a complete view of your customers. As it is a web-based system, all that’s needed is an internet connection and your staff can access it from anywhere.

Concentrix will also configure Sage CRM to meet the needs of your business. Combined with Sage CRM's powerful tools and functionality, this will help you find more customers, win more business, increase the effectiveness of your sales and marketing teams, and develop relationships that are more profitable.

For more information about Concentrix Easy-Start for Sage CRM or Sage CRM please contact Concentrix on 01509 410500 or email [email protected].

Exclusive offer from Concentrix

Concentrix are currently providing their customers with an exclusive offer, until 30^th September 2008 there are significant discounts available when upgrading from GoldMine Corporate Edition to GoldMine Premium Edition. We are offering savings of over £200 per user.

Upgrade licences from GoldMine Corporate Edition to GoldMine Premium Edition are usually £255 each and new GoldMine Premium licences are usually £395. However, with a minimum of five users, we can offer existing GoldMine Corporate Edition customers upgrade and additional licences of GoldMine Premium Edition for just:

• 5 to 10 users – £215 per licence
• 11 to 25 users - £200 per licence
• 25 to 50 users - £190 per licence
• 51+ users - £180 per licence

You can also order a combination of upgrades and new licences. This makes it a great time to move up to GoldMine Premium Edition and bring real benefits to your business.

To take advantage of these discounts, please call Concentrix on 01509 410 500 or email: [email protected].

Offer for customers upgrading from GoldMine Standard Edition to Premium Edition

Concentrix is currently offering significant discounts to existing customers upgrading from Goldmine Standard Edition to GoldMine Premium Edition. We are offering potential savings of up to £170 per user.

GoldMine Premium Edition is the replacement for GoldMine Standard Edition, which has now been discontinued, subsequently making it a natural progression for your business.

Upgrade licences from GoldMine Standard Edition to GoldMine Premium Edition are usually £315 each and new GoldMine Premium licences are usually £395. However, with a minimum of five users, we can offer existing GoldMine Standard Edition customers upgrade and additional licences of GoldMine Premium Edition for just £225 per licence.

What’s more, you can order a combination of licences – upgrades and new. This makes it a great time to move up to GoldMine Premium Edition and bring real benefits to your business.

Please note this offer is exclusive to Concentrix and is valid until 30^th September 2008. After this date the licence price will return to the full rate. Maintenance will remain at £79 per user.

To take advantage of this offer or to find out more please call Concentrix on 01509 410 500 or email: [email protected].

If you want to get to grips with the look, feel, features and functions of GoldMine Premium Edition, Concentrix are providing you with an online demonstration of GoldMine Premium Edition called TestDrive GoldMine. With the test-drive, It doesn't matter if you've used previous versions of GoldMine, never had the opportunity to use it before, or just want to try before you buy: there's no better way to get to know CRM software than to start using it. To start using GoldMine Premium Edition, just click here. 

For more information about TestDrive GoldMine please contact Concentrix on 01509 410 500 or email: [email protected].

Try GoldMine Premium Edition Software for Free!

Want to try one of the most popular CRM software packages Concentrix supplies? In your own time, at your own pace, with no installs or unlock codes? 

Currently Concentrix has a free online demo of GoldMine Premium Edition. It’s an internet based, working version of the software called GoldMine Premium Edition TestDrive. This provides you with the opportunity to evaluate whether Goldmine Premium Edition would be beneficial to your business without having to buy licences or install it.

In order to enable you to make a realistic assessment of the software, Goldmine TestDrive is pre populated with data. And because not everyone who is interested in GoldMine has used it before, there’s a guide which will help you through any sections/areas which you don’t understand.

It therefore doesn't matter if you've used previous versions of GoldMine, never had the opportunity to use it before, or just want to try before you buy, there is no better way to get to know CRM software than to start using it.

GoldMine provides you with a powerful, functional and affordable CRM solution and this is what has contributed to its vast, loyal customer base. The GoldMine Premium Edition builds on earlier versions of the software and has continued to maintain its status as a high quality yet cost effective CRM solution.

In order to answer all the questions you have about FrontRange GoldMine and to start using it for free, just click here.  For all other information about Goldmine products please call Concentrix on 01509 410500 or email [email protected].

CRM Training from Concentrix

Are you using your CRM system to its full potential? If not, Concentrix can help you.

As an independent CRM specialist,  a Microsoft Gold Certified Business Partner, an Accredited Sage Business Partner and FrontRange Premier Partner, Concentrix believe that CRM training is a key component of the successful implementation of any CRM system. Poor user uptake is often caused by gaps in knowledge. It has been suggested that even if there is a good user uptake, many companies do not use their CRM system to its full potential. If this applies to your company, you may not be taking full advantage of your investment.

If you want to maximise the value of your investment – CRM training will enable you to do this. Concentrix provides flexible training packages which provide users and administrators alike with the knowledge to realise the full potential of their CRM solution thus enabling them to capitalise on the investment.

Concentrix provides training either onsite at your office, or within their CRM training suite. The Concentrix training suite is located within their head office in Mountsorrel, Leicestershire and is equipped with all the latest technology. Visitors to the suite have said, “It provides ideal conditions to learn in, as it takes individuals away from the hustle and bustle of the office, allowing them to focus on the task in hand.”  Concentrix can also provide bespoke training which is tailored to the needs of your company. Trainers can work with you to develop an agenda which will help your staff to understand the key concepts of your solution.

So, to ensure you are using your CRM system to its full potential or to discuss a bespoke training session contact Concentrix on 01509 410500 or email [email protected].

What is GoldMine CRM?

Whether your objectives are to make your marketing more effective, increase your sales close rate or improve your customer satisfaction, GoldMine CRM software from FrontRange Solutions can help you to create customers for life, by redefining your customer relationships. With a variety of different solutions available, GoldMine can cater for the specific CRM needs of your company.

If you find it difficult to keep a hand on all your customer information, GoldMine Premium Edition can enable you to consolidate it into one concise, convenient location. This subsequently results in your customer receiving a better service, as all of your employees will have access to the same information regardless of what team they are in. Empowering your team with this information will make them more motivated when talking to potential or existing clients, thus helping them to close deals with more conviction. Missed opportunities are something which every company needs and wants to reduce, and GoldMine Premium Edition can help you to convert more opportunities by capitalising on data you already have. 

GoldMine Corporate Edition focuses on customer relationships; this could be what you need if you want to reduce the repetitiveness of routine tasks and increase the motivation and productivity of your workforce. GoldMine Corporate Edition could also help your company to identify substantial opportunities and significantly improve efficiency.

Having supplied the software for almost a decade, Concentrix is a key vendor for FrontRange GoldMine within the UK. Concentrix is able to cater for the specific needs of your business and subsequently offer a range of pricing options.

For more information on the price and costs of maintenance, support, implementation or training of GoldMine, please call Concentrix on 01509 410500 or email [email protected].

The Concentrix Easy-Start Package for Microsoft Dynamics CRM

It is clear that companies are realising the importance of having an effective CRM system, however many are unsure as to the software which will best suit their needs. Added to this are issues concerning cost, timescale and disruption which are acting as barriers. This is where Microsoft Dynamics CRM can help. If you are familiar with these issues, the Concentrix Easy-Start Package for Microsoft Dynamics CRM provides the answer to your problems.

If you are a small company thinking of investing in CRM software, the Concentrix Easy-Start Package for Microsoft Dynamics CRM will provide you with maximum efficiency and effectiveness with minimal inconvenience, allowing you to start seeing the benefits of CRM technology as quickly as possible. Microsoft Dynamics CRM enables companies to manage all aspects of their business relationships, offering a complete marketing, sales and customer service management solution, thus subsequently increasing customer loyalty.

The Concentrix Easy-Start Package for Microsoft Dynamics CRM includes configuration and installation of the software to the businesses specific requirements, thus tailoring the package to perform the precise functions that the company needs. The cost also includes a business assessment, licenses, data import, Microsoft Software Maintenance for two- years, CRM system requirements workshop, data import, user training, three-months full access to Concentrix self-service and telephone support, and an on-site system review after two-months. For more information about the Concentrix Easy-Start Package for Microsoft Dynamics CRM, call 01509 410500 or email [email protected].