Concentrix have published a new case study which considers Synergy’s implementation of Concentrix's Easy-Start for GoldMine Premium Edition.
Synergy Print Management specialise in graphic design, marketing and print project management. Located within the heart of the Midlands, Synergy provides a national service which draws on UK and European suppliers.
Founded in 1999, Synergy works with a wide range of companies – from blue chips, through to local businesses. Operating in a highly competitive market, the success of the company has largely been facilitated by the dedicated team who provide outstanding customer service.
Previously, Synergy handled their marketing and customer service process by using a combination of spreadsheets and Outlook. However, Synergy wanted to improve the organisation of their processes, run their own email marketing campaigns and offer new services to their existing customers in a regular yet subtle way.
Synergy realised that a CRM system, correctly deployed would provide them with all of the features which they required. Having considered a variety of CRM solutions, GoldMine Premium Edition made their shortlist quickly. Concentrix’s Easy-Start solution for GoldMine offered a quick, convenient, cost effective deployment.
The benefits of the CRM system included improved communication, productivity and effectiveness.
Please click here to view the new Synergy Print case study.
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