The short answer is yes. Microsoft Dynamics NAV is often thought of as a tool for accounts and manufacturing staff, but it brings real benefits to sales and marketing staff as well.
The current economic climate has made business tough for a number of organisations. However, there are ways to make it easier.
So how can you help your organisation?
Generally speaking the organisations which are doing well at the moment are those which have strong relationships with their customers, excellent internal communication and a solid foundation of knowledge.
Developing good communication and knowledge can become difficult. However, there are a number of solutions on the market which can provide these benefits. Concentrix is an independent Business Solutions Specialist and provides best in breed solutions including Microsoft Dynamics CRM, Sage CRM, Sage 200 Suite and Microsoft Dynamics NAV.
What is Microsoft Dynamics NAV and how can it help? Microsoft Dynamics NAV is Microsoft’s leading Mid-Market business management solution in the UK. The latest version, Microsoft Dynamics NAV 2009 is a highly flexible, intuitive product which, when properly implemented, will structure your entire organisation to quickly deliver real, significant and measurable gains across your business. Microsoft Dynamics NAV has built in tool and features which can help improve the efficiency, effectiveness and productivity of both sales and marketing teams.
Benefits of Microsoft Dynamics NAV
Microsoft Dynamics NAV will bring a number of benefits which will help improve the effectiveness of sales and marketing teams. First and foremost, it includes a contact management solution which enables you to store all information relating to customers centrally in one location. With one centralised location to store information, staff knowledge will be enhanced. This means that customers are likely to receive a better customer service and are therefore more likely to become loyal.
Other benefits include: It enables you to stay connected while mobile – Microsoft Dynamics NAV allows you to create and manage information and directly within Microsoft Office Outlook no matter where you are. It then synchronises the information with Microsoft Dynamics NAV.
Provides a central source of information – Microsoft Dynamics NAV allows you to access customer information whenever you need it.
Provides reporting tools – Which enable you to quickly and effectively analyse performance
Helps staff work together – Microsoft Dynamics NAV provides a centralised source of information which improves employee knowledge.
Build a loyal Customer Base – Microsoft Dynamics NAV enables you to keep all information about your clients in one place, which will improve customer service and ultimately create customer loyalty
For more information about using Microsoft Dynamics NAV for Sales and Marketing, please contact Concentrix on 01509 410500 or email [email protected]
Comments