The latest cloud-based version of Microsoft Dynamics CRM – Microsoft Dynamics CRM Online 2011 is scheduled for release in January 2011. But what new features does the latest version have, and will they add any value?
New Features of Microsoft Dynamics CRM Online
Code in the Cloud –With Microsoft Dynamics CRM Online 2011 version you can fully customise and integrate the solution – unlike the hosted version.
Dashboards – Microsoft Dynamics CRM Online 2011 provides users with dashboards which can be role tailored, this means that icons which users don’t use are hidden and those which they do use are highlighted. You can also create individually tailored and fully contextual dashboards and this means that they have the ability to provide an overview of the whole business.
Enhanced Familiarity - One of the key benefits of Microsoft Dynamics CRM is its familiarity. With Microsoft Solutions there is often higher user uptake because the software looks so familiar for users, and the latest version takes this further.
Role Tailored Client – This is something Microsoft included in its Microsoft Dynamics NAV tool. Essentially the role tailored client removes 90% of the applications which users don’t need, eliminating distractions and therefore improving productivity. At the same time the Role Tailored Functionality highlights the features which users do need. Therefore enhancing the efficiency and effectiveness of the organisation.
SharePoint Integration - Microsoft Dynamics CRM 2011 has out of the box integration with SharePoint, making it even easier to share information with employees and customers alike.
So we’re sure that the new features of Microsoft Dynamics CRM Online 2011 will add real benefits to businesses.
Why choose Microsoft Dynamics CRM Online?
Microsoft Dynamics CRM Online 2011 is ideal for small to medium sized organisations looking to implement a CRM solution. And also for larger organisations just beginning a CRM project. The Online platform will provide companies with all the benefits of CRM in terms of enhanced efficiency and effectiveness for £22.50 per month. With the Online solution you are unlikely to need to purchase any additional hardware as the software will not be stored on your server.
Whether you choose Microsoft Dynamics CRM Online or the On-Premise version of Microsoft Dynamics CRM, it is important to remember that if you change your mind and would prefer the other hosting alternative, this can be done, literally in the switch of a button.
Concentrix provides both Microsoft Dynamics CRM as an Online and On-Premise solution and Microsoft Dynamics NAV. Concentrix is a Microsoft Gold Certified Partner and we’re looking forward to the launch of this exciting new product.
For more information about Microsoft Dynamics CRM Online, or to arrange a FREE demonstration, contact Concentrix on 01509 410500.
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