If you are thinking of implementing a Customer Relationship Management solution as SaaS, you may well have considered SalesForce. However as an independent CRM specialist, here are five reasons why we believe Microsoft Dynamics CRM Online is better.
Familiar user interface – User uptake is one of the key reasons why so many CRM projects fail. However, many businesses use Microsoft Office on a daily basis and as a result there is often rapid user uptake of the solution.
Integration with Outlook – Microsoft Dynamics CRM seamlessly integrates with Microsoft Outlook
Data is in real time – Enabling you to make business critical decisions straight from your CRM solution. However with SalesForce there can be a delay of up to 60 minutes
Choice of deployment methods – Microsoft Dynamics is available either as an On-Premise or Hosted solution, however no matter which one you choose, if you then decide you would prefer to have a different alternative the hosting platform can be altered – literally in the switch of a button
Ease of customisation and configuration – Microsoft Dynamics was designed to enable customers and business partners alike to customise and configure the solution
Microsoft Dynamics CRM Online is due for release in January 2011 and is packed with new features which will significantly enhance functionality. The launch price is £22.50 per month and this is significantly less than the SalesForce alternative. Concentrix is an independent business solutions specialist based in the midlands. Concentrix has an excellent working relationship with Microsoft and is a Microsoft Gold Partner.
For more information about Microsoft Dynamics CRM or to arrange a FREE demonstration, contact Concentrix on 01509 410500 or email [email protected]
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